Return Policy

Shop with confidence with our Easy Returns Policy

Customers may return any unopened merchandise purchased from The Oxford Vitamin Company within 30 days of purchase. When accompanied by a receipt the customer will receive the return in the original form of payment. Without a receipt, only the store manager has desertion to accept the return or not, they will receive a store credit for the lowest selling price during the prior 30 days if accepted, unless they are an Awards Account in which case the store can look up a customer’s purchase history to determine the date and price that was paid for the item. The Oxford Vitamin Company reserves the right to deny any return.

Note- some orders could have a restocking fee applied to the refunded amount.

We will not accept returns or exchanges on any opened or special-order products. All clearance items are FINAL sale.

How will returns be processed for purchases made with Awards?

If a return is made that was partially paid with an Awards account, the return is processed so that the account is credited first. The remaining credit difference will go back to the original form of tender.

Gift Cards

If a return is made that was paid for with a gift card you will receive in-store credit. Gift Cards cannot be cashed out